Customer Care

The goal of the training: Improving the knowledge and skills needed to create satisfied and loyal clients. Look at the situation from the perspective of clients and effectively adapting services to their needs. Who is it for: The seminar is designed for all employees in the departments of companies that work with your clients, management,

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Team Work

The goal of the training: Gaining knowledge about different roles in the team and stages through which every team goes into the development process. Training techniques to encourage teamwork. Who is it for: All employees in the public or private companies, managers at all levels, owners of business. What students will receive: The ability to recognize

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Training for your needs

In addition to the described managerial and business training, Agencija Spektar offers the ability to create training according to your own wishes and needs. This is a targeted training and an ideal way to improve any area of ​​the functioning of your company . The trainings are intended for companies which want to improve targeted parts

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Management skills

The goal of the training: Management skills training provides all the necessary information about the management cycle: from planning and organizing, through decision-making and delegating to management and control, and the application of various techniques for motivation of  employees. Who is it for: The seminar is intended for all managers or those who are about to

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